Compare My Windows Charter

At Compare My Windows we insist that all subscribed companies act in a responsible, ethical and acceptable manner, treating all customers with care and fairness.

In order for a company to be profiled within our site, we expect that all companies comply with the following charter.

  • All companies shall have full public liability insurance and shall prove such insurance is valid
  • Any company with more than 5 employees shall adopt a Health & Safety policy
  • Every customer will be left a full written contract detailing the agreed schedule of works which will be accompanied by full terms and conditions.
  • Customers rights of cancellation are to be clearly explained before any work undertaken
  • A company shall not claim to be a member of any trade or regulatory body that they are not
  • A subscribed company shall not trade using any of the applicable 31 banned practices covered under The Consumer Protection (Amendment) Regulations 2014
  • A VAT invoice will be generated for all work undertaken
  • The customer shall at all times be informed of their order process using clear and plain English
  • All products should be demonstrated upon final installation by a senior installer, ensuring that all instructions for use, care and operation be left with the customer
  • The customer's property shall be respected at all times and left in a clean and tidy state upon completion of work
Compare My Windows Charter
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